Contact

We’re here to help, and a real person reads every message.

General questions — info@thecosynest.co.uk
Before you order — sales@thecosynest.co.uk
Returns and refunds — refunds@thecosynest.co.uk

We answer within 24–48 hours, Monday to Friday.

If your message is about an order, please include your order number. It saves us both a round of emails.

Our postal address

The Cosy Nest
Unit 20001
40-45 Cartersfield Road
Waltham Abbey
Essex EN9 1JD
United Kingdom

Please don’t send returns to this address without contacting us first — we’ll send you a return label and let you know where it needs to go.